TrustRadius Insights
Bloomerang is widely used across organizations to effectively track and manage various aspects of donor and constituent information, …
Starting at $79 per month
View PricingOverview
What is Bloomerang?
Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.The vendor says their donor management application is rooted…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Standard
$119
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://bloomerang.co/pricing-plans
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $79 per month
Product Demos
Plants vs Zombies 2 Toys Action Figure Catapult Zombie - Demo ...
YouTube
Plants vs Zombies 2 Toys Action Figure Bloomerang - Demo and ...
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Bloomerang?
Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.
The vendor says their donor management application is rooted in principles of philanthropy; simple to use and focused on empowering an organization’s team to achieve remarkable results through enhanced donor loyalty.
The vendor’s value proposition is that Bloomerang is designed to deliver maximum results, maximum utilization by the organization’s team and maximum flexibility with no need for additional technology spending on their part.
Additionally, the vendor says their solution, plugs in the latest technologies and delivers them with a clean, modern interface - thus giving organizations a cloud-based system that is their “go-to” for better fundraising.
Bloomerang Screenshots
Bloomerang Video
About Bloomerang
Bloomerang Integrations
Bloomerang Competitors
Bloomerang Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
| Supported Countries | United States |
| Supported Languages | English |
Frequently Asked Questions
Bloomerang starts at $79.
Reviewers rate Support Rating highest, with a score of 10.
The most common users of Bloomerang are from Small Businesses (1-50 employees).
Bloomerang Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 90% |
| Mid-Size Companies (51-500 employees) | 5% |
| Enterprises (more than 500 employees) | 5% |
Comparisons
Compare with
Reviews and Ratings
(160)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bloomerang is widely used across organizations to effectively track and manage various aspects of donor and constituent information, communications, and fundraising efforts. With its user-friendly cloud-based system, users have the flexibility to access and manage their donor CRM system from anywhere. This ease of access allows for efficient tracking and management of individual donors, corporate, foundation, and government grants, event attendees, newsletter subscribers, website visitors, and more.
One of the key benefits of Bloomerang is its capability to streamline the development process. Users can easily enter gifts, create gift acknowledgments, manage donor interactions, and generate comprehensive reports. This platform offers tremendous functionality at a reasonable cost. It allows users to create and manage custom fields without requiring external support or consultants. This customization feature enables organizations to tailor the system to their specific needs.
Organizations rely on Bloomerang to address various challenges they face in donor management. The platform simplifies tasks such as segmenting donors, tracking donor retention rates, managing event attendance, and collecting online donations. It also provides robust reporting and communication features that help organizations identify weak spots in donor retention and track the results of direct mail campaigns. Overall, Bloomerang solves the problem of ease of use for multiple employees while providing simplicity, customization options, powerful reporting capabilities, and effective communication tools.
Intuitive and User-Friendly Interface: Users consistently praise Bloomerang for its intuitive and user-friendly interface, with many stating that it makes the software easy to navigate and perform tasks quickly. This sentiment is shared by a majority of reviewers, who appreciate the simplicity and efficiency that the interface provides.
Helpful Chat Support Function: The chat function in Bloomerang's support system receives high appreciation from users, as it allows for easy and immediate assistance. Several reviewers have mentioned how valuable it is to be able to connect with customer support through live chat, enabling them to resolve their queries or issues promptly.
Comprehensive Donor Relationship Tracking: Users highly value Bloomerang's donor relationship tracking feature, particularly the timeline view which offers a comprehensive overview of each constituent's interactions. Many users find this functionality extremely helpful in managing and nurturing their relationships with donors effectively.
Confusing User Interface: Some users have found the user interface of Bloomerang to be confusing, which has made it challenging for them to efficiently manage tasks. They have expressed difficulties in navigating the system and understanding how to perform certain actions.
Steep Learning Curve: Several reviewers mentioned that it took them a significant amount of time to learn how to use Bloomerang effectively. They had to rely on watching instructional videos and reading blog posts in order to grasp the functionalities of the software.
Limited Customization Options: Users desire more flexibility and customization options within Bloomerang. Specifically, they would like greater control over customizing online forms according to their specific needs. Additionally, they express a need for more automated report generation features that cater to different purposes and requirements.
Based on user reviews, users commonly recommend the following for Bloomerang:
Consider specific features and needs. Thoroughly evaluate the specific features and needs of your organization before choosing Bloomerang. Explore different donor databases to find the best fit for your individual needs and comfort levels with cloud-based CRM or donor databases.
Try it out and utilize support. Give Bloomerang a try and experience its ease of use. Take advantage of the strong support provided by reaching out to staff with any questions. Make use of the helpful resources available on the website.
Keep database organized and avoid duplicates. To keep costs down when using Bloomerang, it is advised to keep your database organized and avoid duplicates. Clean and accurate data is emphasized for effective use of the software.
Overall, users recommend Bloomerang for smaller nonprofits as it seems to be an ideal fit for their donor management needs. They highlight its ease of use, strong support, and cost-effectiveness. However, they also suggest considering specific requirements and thoroughly vetting information before switching to Bloomerang for an easier conversion process.
Attribute Ratings
Reviews
(1-25 of 73)Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Bloomerang is our donor constituent tracking program that keeps us informed on current donor activity. Bloomerang allows us to see what our weak spots are in donor retention, as well as keep track of results from our direct mail campaigns. Every donation that is made is logged in Bloomerang which makes it an important hub with donor information.
- Donor logging
- Running Report
- integration with other programs
- Some missing report functionality
- Can be confusing
May 06, 2021
Bloomerang - A Nonprofit Donor Management Software that Returns Your Investment Every Time
Bloomerang is the donor management database for my organization. We use it to track all constituents and have integrated it with our donation page. It handles all email blasts and tracks donor interactions for us. Before Bloomerang we handled all of this on the fly. Bloomerang has come a long way in centralizing our donor and constituent management.
- User-friendly interface.
- Seamless integration with donation page hosted on website.
- Bloomerang is integrated with Twitter but is not with Facebook or Instagram, our main social interfaces.
We use Bloomerang as a CRM for donors - it allows us to track donations, link them to a donor profile, and accept donations on our website via a form that is connected to the Bloomerang software. Forms can be connected to a specific campaign, which is really helpful for splitting out different fundraising efforts. We can run reports on our donor base, look at profiles individually and see a rating for a donors engagement and target campaigns based on whether a donor is warm, cool, or hot. There is also an option for researching a donor’s giving capacity with an extra add-on that we have not yet purchased but are interested in.
- CRM - Bloomerang is really useful as a CRM for tracking donors and viewing their donations on a timeline for a quick visual of a specific persons engagement with our organization.
- Automatic reporting - gone are the days of exporting CSV files and pasting them into master spreadsheets. By setting up the forms on our site everything automatically goes into the Bloomerang database. Donations made off our website can be imported into the software from a CSV file.
- User-friendly for non-technical staff - Non-technical staff can easily run reports and get a visual representation of donors and their relationships with the organization.
- Dashboard views - I really wish Bloomerang would show all donors in a single view. As it stands right now, I have to search for a donor that I know exists in the database instead of being able to see a dashboard page of the most recent donors or most active donors, something of that nature. I was extremely surprised to find out this feature was missing.
- View of all transactions - similar to the donor issue, it is not possible to see a list of recent transactions/donations. This makes verifying information a bit tedious, the data itself is pretty hidden so it’s hard to get a global view.
- Form styling defaults - Bloomerang forms are functional, but not necessarily pretty. You can do custom CSS styling, but not all organizations have a developer on staff that can make it look better than a form from 1998.
March 12, 2020
Excellent Donor Management for Most of Us
Bloomerang has been our donor management software for the past five years. Our finance and donor services teams have greatly benefited from Bloomerang's easy to search records, robust and clear reporting features, simple receipting process, excellent donor communication options (direct email, Mailchimp integration, mail merged letters), and clear communication and donation timeline.
- Easy to navigate donor and donation management.
- Robust, complex reports for users willing to learn.
- Excellent donor communication features.
- Consistent updates.
- Knowledgeable and quick customer support.
- Standard website integration is bland and unclear for potential donors; you cannot customize even a header to show what fund they are giving to.
- No suggested merge feature for duplicate profiles.
- No user accounts for donors; donors must contact my org to make changes to recurring gifts or pledges.
- No restricted user accounts for my org; if someone has access, they can see anything in our Bloomerang.
February 28, 2020
A Pretty Good Fundraising and Crowdsourcing Resource
Bloomerang is used by a number of volunteers and contractors involved with fundraising, crowdsourcing, campaign generation, and donation/gift management. It is a one-stop shop for recordkeeping, contact management, analytics, and marketing, without an external need for using other standalone software, such as Excel spreadsheets (except for importing and exporting data, new contact groups, etc.).
- Household management for related or residence-sharing donors--plenty of fields for capturing data on individuals living under the same roof, with the ability to also link them to others by relationship (such as siblings, cousins, in-laws, co-workers, etc.)
- Funding analytics--first rattle out of the box when signing in. Thumbnails of how the organization is doing over short- and long-term spreads, most recent donors, etc.
- It's not as intuitive as I'd like it to be. Although most of the training videos make features look easy, I've had to search through menu items with some degree of frustration, but eventually found the workarounds needed.
- Creating a specialized marketing segment requires building a report based on filters. The reports can be saved and tweaked. But sometimes, you know, I'd just rather reverse the process and start with an importable list from the database so I can consider contacts with complex criteria, in advance of creating a segment.
March 14, 2019
Bloomerang: The Simple CRM
Our company has been struggling to bring In donation money. We hired a development director to increase revenue. She was in charge of maintaining the database to track donors, trends, and volunteers. As IT, I was brought in to set up the system. While she was employed the database was updated and some donation forms created. She has since been terminated and not replaced so the database is not being well maintained anymore.
- Easy to use interface
- Good reporting that is easy to modify
- Easy setup
- Has built in way to do online donation form
- Web forms are ugly and clunky
- Settings are not the best organized
- Cannot do suggested donation amounts on an online form without including a text item next to each amount (ex/ $100 Gold Level $50 Silver Level cannot just do $100, $50, etc.)
March 08, 2019
Bloomerang is a pretty good tool to have
My organization currently uses Bloomerang to track all donations and donors, as well as being the backend to receive donations via our website. It’s also useful for tracking any correspondence with donors. It's being used primarily by our Development department, but also our Finance department has access obviously to track incoming donations. Bloomerang solves efficiency problems by keeping everything in one place as it tracks all things related to donors, and because it's online based, our staff have access to information from anywhere.
- Easy to set up campaigns and to receive online donations for specific campaigns.
- Report running is easy and comprehensive.
- Sets apart donors who are very active and need special attention.
- Currently, only one person's contact information can be used for online giving pages they host, so if you have multiple events or campaigns that are not handled by the same person, this gets confusing. We ended up making a generic email address that is a distribution list to each person.
- They use Sendgrid for the mass mailing. Over the timeframe we have been with them, Sendgrid has had different "glitches" that Bloomerang had to have us use workarounds for.
March 01, 2019
Bloomerang Makes Us Better
We use Bloomerang for our donor management system. We use it to track donations, interactions, and engagement with our donors. We send and track mailings through Bloomerang.
- Bloomerang is web based and so easy to access. Recording interactions with donors is easy and enjoyable.
- I send an email newsletter through Bloomerang. It is easy to set up templates and update them. After sending a newsletter it is easy to see detailed tracking info (when launched, deliverability, opened stats, recipient engagement, and links clicked).
- Bloomerang's interactive connections is so helpful. There are so many connections to find things one may want to follow. As I mentioned in the email tracking portion you can click any number of links to follow or find detailed information (unsubscribes, bounced, etc.)
- The Bloomerang email portion could use some additional formatting options. I'd like to see the active links be allowed to be a larger font. I'd also encourage them to establish pre-headers. I used them a lot before I started sending my emails through Bloomerang - still the positives of Bloomerang outweigh the previous program I used because it is integrated with all my donor records.
March 01, 2019
Solid choice
Our development and finance teams use Bloomerang to manage all donor relationships and track all donation and pledge transactions. We used to have our whole staff on the platform, but decided to limit it to just those two departments. It does the job of keeping our relationships and donations organized, while being very user-friendly.
- Donor profile - it's very simple to see who's very engaged and who's not.
- Online donations - hosted giving pages make donations easy to manage from within Bloomerang.
- Robust reporting - I've never found a reporting engine with more granularity. it's really amazing.
- User permissions - currently only two levels of permission for users, and both levels grant access to all donor profiles. Unhelpful if you want to give staff members limited access to a certain report or certain band of donors.
March 01, 2019
Bloomerang Use for a Campus Ministry Setting
We use Bloomerang as our donor management software and our database for students, donors, supporters and alumni. Our organization is small and we use it across the entire organization. I am the primary user. It helps us track donations, campaigns and send out a weekly email to the college students and a monthly newsletter to our ministry friends and partners.
- It gives us a very easy to manage way of tracking our constituents, donors and friends.
- We can create constituent fields that help us send information out to only those who need it.
- It makes donor management very easy and allows us to thank our donors and track giving.
- It is very user-friendly and the online tech support is SO good!!!!!
- They have honestly added so many updates, that I don't currently have an area for improvement. They have kept ahead of my needs to this point. They are very responsive to users.
March 01, 2019
Easy to use and effective!
We use Bloomerang not only for Development but also for Communications (to send email newsletters) and for Volunteer Management. I can track gifts, as well as create email newsletters and track opens and click through for individual donors. There is a CRM function as well so I can manage/plan future communications with donors and contacts. I manage my grant process through the system as well. I can see at a glance what level of engagement my donor has including volunteer hours. We track all volunteer hours through the system as well. We are able to easily report on any data that is entered in the system.
- Provides an at a glance snapshot of donor engagement... email opens, gifts, volunteer hours, interactions, emails, etc.
- Easy to use reporting functions and full support to create reports
- Manages our grant process and tracks when grants are due as well as all other pertinent information
- I would like to see some more pre created industry standard reports.
- I would like to see a Word document output of thank you letters.
January 19, 2018
Bloomerang saves me time!
Score 9 out of 10
Vetted Review
Verified User
Bloomerang is used as our development/donor database. It is primarily used by two people within the library, although two others have access. Bloomerang allows us to record donations and interactions with donors.
- Bloomerang is great at generating letters and addresses.
- I love the "note" function to add communications and updates to a donor's file so that others can see an interaction, address change, phone call, etc.
- I recently learned how to create end-of-year letters and reports, which saved a tremendous amount of time.
- Reporting functions for various development needs.
- I would love to see the "head of household" not default to the male. At my organization, the female is often the one passionate about our cause, so it is a pain to go in and keep changing the way the system defaults.
- The letters download as a PDF so changes are not able to be made in one or two letters before printing without taking more time than just editing the individual letter on the constituent's account.
November 22, 2017
Bloomerang: Helping us to build & retain relationships with ease!
We use Bloomerang every single day, as we are a non-profit and Bloomerang is our main donor database! It helps us manage every aspect of our organization from tracking donor relationships, cultivating relationships, managing gifts, online giving, thank you letters, emails and more. It's a very robust, user friendly database that is constantly emerging to meet our needs.
- Tracking donor relationships (love the timeline view).
- Tracking various campaigns (dashboard view and graphics are great).
- Reports (so many options to build reports and share your data...data is key!).
- Letter and email generation.
- Linkage to our website (online giving!).
- Having access for volunteers for our bi-annual fundraisers (when we provide user access it's not able to be limited to certain screens, they have access to view all data).
- Sometimes the Household icon is not ideal when pulling data, would rather have an option to not use Household icon.
- It would be really nice to have an auto address verification to recognize incorrect addresses.
November 22, 2017
Bloomerang - a great user friendly solution!
Bloomerang is being used by our fiscal department and our Development department to keep track of contacts and donations. In the past donors were kept in various Excel files which was not very conducive to tracking their giving history or managing duplicate records. We were looking for a software that would address this issue, while at the same time be very easy to train someone on the basics of using it, which Bloomerang is.
- New contact entries are a snap. It literally takes about 2 minutes to train someone on how to enter a new contact into the system.
- Entering donations is also a very easy process and super easy to train someone on how to do it.
- The dashboard is useful and gives a nice rundown of current donations.
- Processing credit cards within the system is also very easy, however we still use Paypal for non-profits to process donations that come in over the phone due to the cheaper rate.
- The process of entering new tributes (In Memory of/In Honor of) could be much more streamlined.
- As with most of these donor management softwares that I've used, the Thank You letters could be more functional. I usually export the information that I need into an Excel file and do a mail merge with a Word doc.
- The event module has been useless for us. I've tried to set it up a couple times so people could buy tickets to events, but it's not super-flexible or user friendly.
- It's frustrating that if you're going to use it for your online giving form, you have to have a description next to each amount. For example: "$25 - This will buy meals for a local senior for a week" or something to that effect. You can't make a form with just the dollar amounts. Therefore we're using QGiv as our online donation form.
August 31, 2017
Bloomerang has our donors FEELING THE LOVE!
Score 10 out of 10
Vetted Review
Verified User
We are a nonprofit that transforms the lives of needy children in Liberia, West Africa. We are using Bloomerang across our organization to manage our constituents and donors. Bloomerang makes it easy to see exactly what our donor retention rates are, the commitment level of each donor, and makes it easy to track the effectiveness of our campaigns. We love that we can send emails, edit letters, and create online forms all within the platform and it incorporates the information directly into the donor profile. The ability to create custom fields that are specific to our organization, and the flexibility of a cloud-based system are also a big plus. Bloomerang's employees have been positive, professional, and supportive every step of the journey from our first inquiry through final conversion and daily operation. We feel proud to be Bloomerang customers, and our confidence level in our marketing is higher than ever because we can see the results. Bloomerang is continually working to improve the already-fantastic suite of tools built into the system. Thank you, Bloomerang, for helping us leave desktop-based donor (AKA a big clunky spreadsheet!) management behind.
- Cloud-based system. I can access my donor database from anywhere on the planet from my laptop or phone.
- The built in Ahern audit guides you in making sure you are staying donor-focused and using appropriate grade level.
- Custom fields allow me to build reports that are specific to our organization and donors.
- Dashboard with current overview of donor retention rate, campaign progress, and tasks keep me focused on moving my organization forward.
- I would love to see the ability to automatically generate reports for specific things.
- Autosave on email and letter editing functions.
- Email reminders for tasks.
June 19, 2017
Bloomerang is a good...but mixed...bag.
We use it as our main fundraising database. We started essentially from scratch, and now have about 3,000 records. This is the second nonprofit in which I've launched Bloomerang.
- The reporting interface is very clean and intuitive. By the far the best and easiest I've used.
- The engagement index is helpful, along with the donor retention meter. Just as constant reminders.
- The overall record interface is clean, easy to read and easy on the eyes.
- The email builder is very limited. More and more users are going outside Bloomerang to build emails, and that's not particularly helpful since there's the tie to the donor record is then lost.
- Until recently, the inability to edit letters created in batches was a BIG miss. Took WAY too long to start fixing that one.
June 19, 2017
Manage your donor data AND your sanity!
Building Bridges uses Bloomerang for constituent relationship management, and it has been implemented across our whole organization. The key business problem the platform addresses is that of consistently capturing, managing, and using our constituent data to support organizational fundraising and marketing efforts. In addition, we've been able to use the mail and email features of Bloomerang to communicate with segmented lists of our constituents. This added feature of the platform has meant we can stop using Constant Contact and save a little on that monthly subscription.
- User-friendly: Bloomerang is set up to be extremely user-friendly. Learning to input data, manage records, and run reports is intuitive and does not require a steep learning curve. This means that our small team was able to get up and running on the platform quickly.
- Powerful reporting: We use the reporting feature to segment our constituent list to better tailor communications, 1:1 outreach, and follow-up.
- Donor Appreciation: Bloomerang is founded on the premise that thanking donors is the cornerstone of effective fundraising for nonprofits. The system is built in such a way as to make donor appreciation easy, timely, and authentic.
- Limited options for bulk updates: The import feature is currently the only option for making bulk updates to records. This adds an additional layer of difficulty for users and in our experience increases the possibility of error in making updates to records.
June 19, 2017
Bloomerang
Bloomerang is used organization-wide. We use Bloomerang to manage not only donors, but volunteers and families that we serve. This is the fourth database that we have had in the 30 years that our organization has been in existence. We switched to Bloomerang to better serve the three groups that we serve.
- The customer support is amazing. The live chat is so helpful and my entire organization has benefited from taking the classes.
- I work for a small organization and it is crucial that everyone on the team be able to use the database, Bloomerang is so easy to use that it was an easy transition for all of our staff.
- Bloomerang has built in features that help us to identify ways to help increase donor retention.
- Bloomerang did have a very hard time converting our data from the old database.
- When generating letters, they cannot be edited, which can be frustrating.
- When querying data for reports, it could be easier. I would love to be able to query by any category in any report. For example, I would love to be able to change use both constituent and donor data.
June 16, 2017
Bloomerang is a boon for our nimble nonprofit
We are a small nonprofit that needed an intuitive donor database. We have only two employees, so there is not a lot of time available for database upkeep. Bloomerang has been a time, money, and sanity saver for us. We love it that it provides a one-stop shop for email correspondence/marketing and online integration with our website.
- Correspondence is saved under constituents' accounts which is so helpful for recordkeeping.
- Data uploads are a breeze! Love this feature. It is pretty foolproof.
- The chat feature is great and the people are so kind and point you in the right direction.
- I wish I could split credit card charges into different funds. As it is right now, you have to ask Bloomerang to unlock the transactions. Which they do willingly. We often times have donors wanting to make one charge for multiple things.
- It seems like 50% of the time when someone from our database makes an online donation, a new constituent account is made. It is easy enough to merge, but I have to be more on the lookout for multiple accounts.
- Would love a fundraiser/auction compatible option. Still have to use another software for this aspect of our development.
June 16, 2017
Bloomerang for small nonprofits yes!
Bloomerang is used by my clients to inform their fundraising efforts. They use it to track donor interactions, to conduct mail and email campaigns. They use the dashboards to track their efforts and to create new efforts to reach their donors. They use the letters to create thank you correspondence for their donors.
- The migration of data from another software was very easy. All we needed to do was map the existing fields and we were able to create custom fields to accommodate specific needs of the clients.
- The dashboards and reports are excellent tools for management to make decisions about fundraising efforts.
- The complete records for each constituent and the ability to connect constituents to one another and to corporate donors enables my clients to reach our in specific campaigns that are tailored to move a group of donors.
- The ability to connect to the database from off site is valuable when working in the field.
- Some of the searches did not bring up the expected results. It would be good to see the logic be a little more "fuzzy".
- More pre-set reports would be helpful for small organizations who do not understand the logic behind how to get the results they are seeking.
- An ability to just page through donor records would be nice. Sometimes you just want to browse the data to get inspired.
June 16, 2017
Bloomerang is the CRM love of my life
We use Bloomerang to record our donors and volunteers. It is used by our CEO and members of our fund development department. It allows us to track donations, volunteer hours, and any interactions we have with donors and volunteers such as email correspondence, meetings, or solicitations.
- The reports are comprehensive, very customizable, yet easy to use and read.
- Bloomerang allows you to assess which people are most loyal to your organization and those that require more stewardship.
- The staff at Bloomerang encourage input and suggestions for improvement, and there is a process in place to address all customer concerns and to make system improvements to continually improve the system.
- Constituent profiles resemble a Facebook timeline, making it easy to see highlights at a glance without having to analyze a spreadsheet.
- The system tracks your donor retention. Currently it does not track giving by household, but this is something the Bloomerang team is working to change.
- You cannot set triggers for emails to go out on specific dates, like on a constituent's birthday. However they have plans for this to happen in the future and recently rolled out the ability to schedule mass emails.
- When you create what you believe to be a new constituent profile, you are not alerted if you are possibly creating a duplicate entry. They do have help forums and webinars, however, on how to clean up duplicates in the database.
June 16, 2017
Great for a small shop!
We are a small PreK-8 school. Bloomerang is primarily used in our development/advancement department but is utilized by the admissions department, Head of School's office and sometimes communications to access contact information for our constituents.
- Reporting is user-friendly, easy and quick so it doesn't bottleneck work for the main administrator of the database.
- It can be accessed from anywhere because it's web-based so our Head of School can access on the road.
- Thank you letter process is a bit difficult to customize.
- Customization of dashboard/profile/gift entry could be useful - there are many blank fields we don't use that could be removed.
- Reporting based on region would be helpful.
- Uploading profile pictures instead of just relying on Twitter.
June 12, 2017
Bloomerang Review
We used Bloomerang as the tool to accept submissions for a prize and to then judge those submissions.
- Great with branching logic
- Super helpful with onboarding and assisting to set up
- Accepted different types of documents (Word, PDF, etc.)
- Good data management
- Reporting wasn't super clear, took some time to figure out how to make reports
- Couldn't figure out how to export by category easily
June 09, 2017
Bloomerang transformed our office
My organization (high school advancement office) uses Bloomerang as a donor management system for parents, alumni, and corporate donors. It is only used by our office and we use it for accepting online donations, acknowledgements, communications with donors and alumni, as well as tracking yearly campaigns, appeals and generating tax letters.
- Conversion ease - the conversion from our previous expensive complicated system to Bloomerang was relatively easy due to their established conversion process and conversion manager assigned to us.
- Ease of use - our old system was very powerful, but no one knew how to use it correctly. Bloomerang is easy to use and train people on. Very intuitive.
- Outstanding customer service. I use the online chat when I have questions and the support person is always knowledgeable and helpful.
- Relationship reporting (I believe this may be in the works)
- I would like to be able to have different logos or pictures on the web forms - not just 1 per organization. Ex - School Logo for school donation, Alumni Logo for Alumni donation. Currently only one is permitted. Same with some social media handles.
June 08, 2017
Bloomerang - The Perfect Solution for the Small Shop
Bloomerang is used primarily by the Development Committee of the volunteer Foundation Board. Since we have no professional staff Bloomerang is essential in keeping our donor data organized. We also use Bloomerang to send blast emails and facilitate donation transactions.
- The reporting function, especially the built-in canned reports, are very easy to use and very helpful when trying to look at donor data from a specific perspective.
- The donation forms are very easy to set up and integrate directly onto your website.
- The blast email is a little clunky, especially for anyone who may be used to using MailChimp.
- You cannot mass delete custom fields, so if you make a mistake with a batch upload there is no way to resolve it.